Expert Craftsmanship
Jewellery Repairs
Reviving Your Precious Pieces with Expert Craftsmanship. At Bentley De Lisle, we understand that your jewellery is more than just an accessory—it’s a cherished memory, a timeless symbol of love, and an heirloom to be passed down through generations. Nestled in the heart of Paddington, our family-owned boutique offers unparalleled jewellery repair services that restore the beauty and brilliance of your most treasured pieces.
Expert Craftsmanship
With over 30 years of experience, our skilled team use the finest techniques to ensure your jewellery is repaired with precision and care.
Personalized Service
We pride ourselves on providing a professional experience. We explain the process and offer no-pressure advice.
Comprehensive Repairs
From resizing rings and resetting stones to repairing chains and full jewellery service, we handle all types of jewellery repairs.
Rhodium plating
White gold jewellery requires periodical rhodium plating, to keep it looking flawlessly white. With every day wear, your plating will wear off and it will be mostly noticeable on the bottom of your band.
It is up to you how often you have your rings re-plated, but we recommend once per year or 18 months depending on how often you wear your rings.
If you are unsure, come in and we will advise you if your rings are due to be plated. Sometimes our ultrasonic and steam pressure cleaner is enough to keep them looking new.
Ring resizing and reshaping
White gold jewellery requires periodical rhodium plating, to keep it looking flawlessly white. With every day wear, your plating will wear off and it will be mostly noticeable on the bottom of your band.
It is up to you how often you have your rings re-plated, but we recommend once per year or 18 months depending on how often you wear your rings.
If you are unsure, come in and we will advise you if your rings are due to be plated. Sometimes our ultrasonic and steam pressure cleaner is enough to keep them looking new.
Claw replacement or build up and missing stones
Over time, the claws on your settings may wear down. Usually the most exposed are the outer claws and the claws on the highest settings.
We offer full claw re-tips, or building up of claws. Each ring is different, so iy is important for our jewellers tol examine your jewellery and advise you of the work required.
Did you know that loss of a stone is usually associated with a damaged setting or a broken claw?
If your jewellery is catching on clothes it could mean that your claw is lifted, we recommend to stop wearing your ring and have us inspect it asap.
FAQ
Q: Do you send repairs away?
No, all our jewellery repairs are handled in-house by our skilled team. This ensures the highest level of craftsmanship, security, and attention to detail for every piece entrusted to us.
Q: How long does jewellery repair usually take?
The timeframe for jewellery repairs typically ranges from 4 to 10 days, depending on the complexity of the repair. Simple repairs like ring resizing or chain repairs can often be completed more quickly, while intricate restorations may take a bit longer. We will provide an accurate timeline during your consultation with expected time frame.
Q: Can I customize my sapphire engagement ring at Bentley De Lisle?
Absolutely! We delight in crafting pieces that are a true reflection of individual tastes and love stories. Our experts are here to guide you through the selection of sapphire, design choices, and customization options to create a piece that’s uniquely yours.
Q: How are sapphires treated?
Many sapphires undergo heat treatment to enhance their clarity by removing the silk (cloudy appearance) from the stones, without altering their colour. At Bentley De Lisle, we do not supply any stones treated with Beryllium, ensuring you receive an authentic and ethical gemstone.
Q: How can I ensure the ethical sourcing of sapphires?
We prioritize ethical mining and responsible sourcing. We work exclusively with long term suppliers who share our values, sourcing our sapphires from reputable locations like Australia, Madagascar, Sri Lanka, Nigeria, and Ethiopia.
Q: Colour
Sapphires are incredible gemstones available in nearly every colour under the sun (except for red) and our first point of attraction to them is their colour. Probably the most interesting are Parti Sapphires (where two or more colours create a spectacular effect, primarily yellow and blue combination, creating green variations.)
Most of us are familiar with Blue Sapphires, where Australian blue stones are much darker to Ceylon blue (a rich vibrant blue). These Sapphires have been the center piece to countless engagement rings for decades.
Pink Sapphires are definitely gaining popularity, available from pastel pink to rich vibrant hot pinks, but our all time favourite are Padparadscha Sapphires.
Our happy customers
“My mum and I have visited David, Tereza and the team for years. We have always been extremely pleased with all of their work from repairs, ring resizing and jewelry remodelling. We won’t go anywhere else because their attention to detail and customer service is fantastic.!!”
Lisa
“I certainly would recommend your fantastic and high quality Service to any one. Your care, attention and craftsmanship to my ring repairs was beyond compare.
I was well informed of all costs to be expected, before the work was started. Tereza kept me posted with photos of all stages of the work as it as being carried out. Your personal care was fantastic and workmanship is superb.
Thank you so much.”
Gina
“Amazing service every time I need my jewellery repaired or just polished. And the peices you’ve created for me over the years are exquisite. I wouldn’t go anywhere else. Thank you to the team!“
Nazira
“I was looking for a family business built on loyalty and trust. Reading the Bentley De Lisle website, this felt like the right place to take my 2 broken chains, a ring with a missing claw, and my husband’s lopsided wedding ring which hadn’t fitted his finger for several years.
The value of these pieces was essentially sentimental.
Tereza and David treated us courteously, giving very reasonable quotes for the repair work.
The quality of the workmanship was impeccable. From dull and ordinary, the rings now gleam and look almost new. Hard to believe the transformation.
After such a positive experience, I wouldn’t consider going anywhere else.“
Glynis
Very special restoration
Why did you choose us?
The fact that I was able to talk directly to the people who would be working on the ring is incredibly important. Because my ring is of great sentimental importance to me and my family, it was important that I have direct contact with the person who would do the repairs. In other jewellery shops, I was only in contact with salespeople and never the jewellers directly. So when I first arrived at Bentley De Lisle, I was overjoyed to discuss about the ring directly with David, who did the restorations, and to discuss about the ring’s history, quality and design.
Very much so. I came in to have my ring cleaned and the claws around the centrepiece tightened because the sapphire was moving a bit. Thanks to David’s expert knowledge, he remade the claws so as to retain the authenticity of the ring’s period design while making some minor adjustments that secured the sapphire’s placement in the ring. I’m so glad with the improvement of the ring’s appearance and durability.
I searched for some reputable jewellers online. Specifically, I was looking for a jeweller that specialised in antiques and repairs.
I was really fortunate to come across Bentley De Lisle as they have proven to be extremely capable in providing the best quality service and working with you to pay homage to your jewellery. In the end, it was evident that to them, the items that they work on are more than just objects but also historical wonders. I would like to deeply thank Bentley De Lisle for the incredible service provided.
Do you have more questions?
Email, phone us or pop in so we can assist you with your jewellery repairs or maintnance.