Loss of a stone is usually associated with a damaged setting or a broken claw. We can source a matching diamond or gemstone, or have one cut to fit your setting. We recommend regular checks of your jewellery which is free of charge, so pop in and let us inspect the condition of your jewellery. We will advise you if any work is needed, so you will have piece of mind. If your jewellery is catching on clothes it could mean that your claw is lifted, stop wearing your ring and have us inspect it before you could loose your stone.

Over time, the claws on your settings may wear down. Usually the most exposed are the outer claws and the claws on the highest settings. We offer full claw re-tips, or building up of claws. Each ring is different and it also depends on how badly the claws are worn. Our jewellers will examine your jewellery and advise you if any work needs to be done.

Due to the nature and hardness of gemstones, many end up with scratches of scuff marks over time.
We offer gem re-polishing and re-cutting and our experienced jewellers will give you advise if re-polishing is a better option than replacing the stone.
Some lower cost gemstones may be cheaper to replace, than re-polish unless they have a sentimental value to you.

Every so often we have customers walking in with rings they have driven over or got caught and stretched out of shape. If you have an accident and the result is a squashed or stretched ring, carefully remove it if possible and bring it in for us to repair it. If you are unable to remove the ring come and see us or in urgent cases go to an emergency.

In most cases we should be able to repair it to its original shape, but it depends on the extent of the damage.

Replacing a section of a worn out band on a ring is called re-shanking. We offer a quarter, half or full re-shank, depending on each ring.
Our jewellers will give you advise on what your ring needs and explain the reasons behind it.

We offer repairs on chain finals, safety chains on bracelets and all other repairs including replacing of clasps.
We provide a quote on the spot and fast turnaround if necessary.

Over time fine details like millgrain, brushed finish or engraving on your rings may start wearing off. When you bring your jewellery to us for a service, we will restore your rings to their original look.

White gold jewellery requires periodical rhodium plating, to keep it looking flawlessly white. With every day wear, your plating will wear off and it will be mostly noticeable on the bottom of your band.

It is up to you how often you have your rings re-plated, but we recommend once per year or 18 months depending on how often you wear your rings. If you are unsure, come in and we will advise you if your rings are due to be plated. Sometimes our ultrasonic and steam pressure cleaner is enough to keep them looking new.

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“My mum and I have visited David, Tereza and the team for years. We have always been extremely pleased with all of their work from repairs, ring resizing and jewelry remodelling. We won’t go anywhere else because their attention to detail and customer service is fantastic.!!”
Lisa 

“Thank you so much for sending my ring, which I picked up earlier this week. I really have loved the care and attention you have given to me with e- mailed pics and advice. Thank you so much.  Will certainly recommend your services as far as I can.”
Gina

“Amazing service every time I need my jewellery repaired or just polished. And the peices you’ve created for me over the years are exquisite. I wouldn’t go anywhere else. Thank you to the team!“
Nazira